PRIVACY POLICY

Last updated: 04/12/2025

Veterans MC NSW (“we”, “our”, “the Club”) is committed to protecting the privacy, security, and confidentiality of all personal information collected through our website and booking services. This Privacy Policy explains how we collect, store, use, and protect your data when you interact with our organisation.

By accessing our website or submitting information to us, you agree to the terms outlined below.

1. Information We Collect

We may collect personal information for the purpose of bookings, communications, membership management, and site administration. This may include:

  • Full name

  • Contact details (phone number, email address, postal address)

  • Veteran or service status (if relevant to booking eligibility)

  • Booking and attendance details

  • Emergency contact information

  • Any optional information voluntarily provided (e.g. feedback, enquiry forms)

We only collect information that is reasonably necessary for the functioning of the site and the safety and administration of the Veterans MC NSW property.

2. How We Use Personal Information

Your information may be used for the following purposes:

  • Processing and confirming bookings

  • Communicating site details, access instructions, and updates

  • Maintaining safety records and guest lists

  • Improving user experience and website functionality

  • Providing support, responding to enquiries, and managing membership records

  • Internal administration and operational purposes

3. Information Storage & Security

We take data protection seriously. Personal information is securely stored and only accessible to authorised Veterans MC NSW representatives for legitimate purposes.

Reasonable steps are taken to protect data from:

  • Loss or theft

  • Misuse or unauthorised access

  • Alteration or disclosure

Digital security practices may include encrypted storage, password-protected systems, access control, and routine data audits.

4. No Unauthorised Sharing of Information

Veterans MC NSW does not sell, rent, trade or distribute personal information to external third-party vendors, advertising bodies, or unrelated organisations.

Information may only be shared if:

  • Required by law or legal process

  • Necessary to respond to emergencies where safety is at risk

  • Permission is explicitly granted by the individual concerned

Your information remains private, respected, and confidential.

5. Cookies & Website Data (Optional — modify based on actual usage)

Our website may use cookies or analytics tools to improve user experience, monitor traffic, and enhance site functionality. These tools may collect non-identifying information such as:

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

Users may disable cookies in their browser settings if preferred.

6. Accessing or Updating Your Information

You are entitled to request access to the personal information we hold about you and may request corrections if details are inaccurate or outdated.

Requests can be submitted via email to:
secretarymcnsw@gmail.com

We will respond within a reasonable timeframe.

7. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfil the purpose it was collected for, or as required by law or organisational policy. Data no longer needed may be securely deleted or anonymised.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of external websites. We recommend reviewing their policies before sharing personal information.

9. Updates to This Policy

This Privacy Policy may be updated periodically to align with operational needs or legal requirements. Any changes will be published on this page with an updated effective date.

10. Contact Us

For privacy enquiries, access requests, or concerns about how your information is handled, please contact:

Veterans MC NSW
secretarymcnsw@gmail.com